Shipping & Returns - Stewart and Gibson LTD
Stewart and Gibson Ltd, Celebrating over 100 years in retail. Shipping orders across the UK, Ireland and the rest of the world.
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Shipping & Returns

 

In Store Return Policy

 The Consumer Rights Act 2015 says:

 

You do not have a legal right to a refund or replacement just becasue you change your mind, but we will alwasy do our best to help. In such an occassion, we request that:

 

Web Orders Return Policy

Please get in touch via email if you have any queries regarding your order, or if it arrives damaged or if we have made a mistake. However if you simply want to return for a refund/ exchange, the following points are applicable:

 

How many days do I have to return a product?

The Consumer Contracts Regulations 2013 say:

*Your consumer Rights are not affected.* 

 

Condition of returned items.

Any return is subject to the following conditions:

*Returned items are eligible for a full refund, however if we find the item has been used and not in the original packaging, a 20% restocking/administration fee may be deducted from the total amount paid.

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