Privacy policy

Last updated on 11/04/2018

 

As a customer of Lightspeed E-commerce, we at Stewart and Gibson are bound by their privacy policy and data protection measures. Full details of this and their efforts to adhere to the upcoming GDPR changes can be provided upon request.

 

We also abide by our own personal Privacy Policy:

 

What Information we Gather

You are free to browse the contents of this site in adherence to the Terms and Conditions without the provision of any personal information. However, in order to make a purchase we require the following (but not limited to) information:

  • Full name
  • Delivery address
  • Contact number
  • Email address
  • Payment details (Please note we do not hold payment/ card details locally, all payments can be made through the secure PayPal service.)

Using the Google Analytics package and the tools of Lightspeed E-commerce, we may also collect anonymous website usage data. This data collection will start when you first access the website and cease as soon as you exit, you will not be tracked on any pages outside of this website by Stewart and Gibson Ltd.

 

How we use this Data

The primary purpose of this information is the fulfillment of orders. We require a name and address for order shipping, while contact information is taken in the event that we need to contact you regarding your order. With your consent (subscription to our newsletter) we may also send you promotional material and news about us. 

We require payment information to be provided, allowing funds to be taken to complete a sale. Please rest assured that we do not store this information locally and all payments can be made via the secure PayPal service, or in some cases in person or via telephone.

Anonymous site usage data may be recorded to help us better sculpt the website to the needs of the customer. We will focus on popular areas of the site and look to improve the less popular aspects to provide a well rounded customer experience. 

 

Your Rights

It is not our intention to hold information for longer than is necessary. In the interest of customer convenience, we will keep any accounts made (providing they abide by the terms and conditions) live, storing the information securely through Lightspeed E-Commerce. However, if at any point you wish to close your account and have all information stored deleted, please get in touch and we can guide you through this process. 

 

Cookie Policy

What is a Cookie?

The information Commissioners Office defines a Cookie as:

"A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.

The rules on cookies are covered by the Privacy and Electronic Communications Regulations. The Regulations also cover similar technologies for storing information, eg Flash cookies. The Regulations were revised in 2011, and the ICO is responsible for enforcing these rules."

Please visit https://ico.org.uk/for-the-public/online/cookies/ for full information.

 

By continuing to use this site you agree to have your Cookie information gathered. If you do not agree to these terms please exit the site immediately. 

 

How we use Cookies?

We may use cookies for the following purposes:

  • Analyse traffic through our website using both the Google Analytics and Lightspeed in house analytics packages. This allows us to evaluate and improve the overall experience.
  • Identify weather you are signed into our website.
  • To recognise when you return to our website.

We do not host adverts on other websites or from other sources on this site and the Cookie data collected from other websites you visit will not be accessible by us. Cookie data is used solely for the tracking and improvement of content within the boundaries of this website and will never be passed other onto 3rd parties. 

 

Controlling Cookies

It is your right as an internet user to control the Cookies stored on your device, including deleting and blocking cookies. Full information on how to control cookies can be found at https://ico.org.uk/for-the-public/online/cookies/

 

 

 

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